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Ubuntu Software instantly crashes as I try to open it. Tried to access from terminal and gives the following error:

(ubuntu-software:5523): Gs-WARNING **: failed to open plugin /usr/lib/gs-plugins-9/libgs_plugin_xdg_app_reviews.so: /usr/lib/gs-plugins-9/libgs_plugin_xdg_app_reviews.so: cannot open shared object file: No such file or directory
Hee Jin
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Parikshit S.
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    Try doing `sudo apt-get update && apt-get install --only-upgrade gnome-software` to update it. Does that fix it ? Seems to be related to [this bug](https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1573052). – Jonas Czech Jun 06 '16 at 08:08
  • @JonasCz your solution worked for a while but now it is not working anymore. Giving the same error. Any help? – Parikshit S. Jun 27 '16 at 18:53
  • I don't know what the problem could be in that case - but maybe try updating it again ? – Jonas Czech Jun 27 '16 at 19:36
  • Tried already ! Right now using terminal and appgrid for software installations. But will be waiting for the solution. – Parikshit S. Jun 29 '16 at 19:58
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    Embarassing this happens on an LTS. :( – skytreader Jan 20 '17 at 18:25
  • The title suggests that ubuntu-software and software-center are the same package. This link says that they are not. https://askubuntu.com/questions/847653/ubuntu-software-vs-software-center – H2ONaCl Feb 20 '18 at 17:42

2 Answers2

34

I fixed the same problem myself with

sudo apt-get upgrade gnome-software 
Zanna
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4

I had the same problem with gnome-software not starting at all. I found a solution that worked for me on this Launchpad bug page

Remove all files in ~/.local/share/gnome-software and then the application will start, for example

rm ~/.local/share/gnome-software/*
Zanna
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David Park
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