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I just installed a new W2012R2 server with RDS and Office 365 ProPlus. I can open Word correctly. I added it to my RemoteApps but when I try to open Word from my local PC by going to the RDS website (RDWeb) it only opens a window of RemoteApp. If I am fast enough I see that it logs in into my server but it goes away that fast that I cannot see if it gives me an error or warning. The other programs (calculator, paint) open directly.

Is there some way I can check what is going wrong? I already checked eventvwr on both my machines. Or does somebody knows what I could check to make this work?

TimVK
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  • Was there nothing in event viewer? There should be something. Make sure to check system, security and application. Security should at least be showing a successful connection/login, you should be able to trace more of the connection from that point on. – Patrick Apr 08 '15 at 15:40
  • I think word has licensing checks that prevents it from being used in a terminal server environment – Scott Chamberlain Apr 08 '15 at 15:57
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    Thanks for pointing me out that I needed to take a look further on the server. There I found different things that need to be configured still, which I have done. I can publish several applications and open them without any problem but the Word still causes me headaches. In the Servers Events I see a Warning 20499: RDS has taken too long to load the user configuration from server \\DCSERVER for user USERNAME. Somebody an idea? – TimVK Apr 10 '15 at 14:12

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Removing the published Word and readding it again helped me to get this solved.

TimVK
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