0

So, my Windows 8.1 Computer announced that it needed to update, so I hit "Update and Shutdown". Normally, everything would be Ay-Okay, but apparently not this time.

This time, whenever I boot my computer the following happens:

1) I get a black screen with a flickering mouse, no displays.

2) When I plug it into my TV via HDMI, same result, just on both screens.

I've tried booting into safe mode, but I still get a blank screen.

I'm really at wits end here, and nobody elses issues that I've seen match this.

TO CLARIFY: The error happens AFTER the POST boot. I see a Windows 8 Splash-Screen, loading bar/circle thing, and then just a black screen.

What's happening to my PC, and how can I fix it (without safemode, because that's not working, either).

user3748554
  • 1
  • 1
    use system restore to go back to the point before you installed the updates. Do you use 3rd party themes and the UX file patcher? – magicandre1981 Sep 16 '14 at 04:11
  • Yes - I'm asking for a friend, but I'm 99% sure he uses custom themes. IS this the problem, I've never encountered anything like it before! – user3748554 Sep 16 '14 at 23:38
  • don't use a tool which cracks Uxtheme DLLs. Use this tool which patches them in memory: http://uxstyle.com/ – magicandre1981 Sep 17 '14 at 04:01

1 Answers1

0

I had the same problem after updating to Windows 8.1. I discovered that the third party Start Menu app StartisBack was installed but not compatible with Windows 8.1. I solved the problem by updating the app.

I say Reinstate Monica
  • 25,487
  • 19
  • 95
  • 131
user394267
  • 1