DirectX installation error

Question

Magicka started crashing on startup. While trying to fix this, I decided to update DirectX.
When I run dxwebsetup, it identifies missing "DirectX Runtime Optional Components" and attempts to install, but errors and tells me to check two log files.

Any help would be appreciated.

Error:

An internal system error occurred. Please refer to DXError.log and DirectX.log in your Windows folder to determine problem.

DirectX.log
Too long to paste here, on pastebin instead.

DXError.log:

--------------------
[12/28/11 13:24:59] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 6497, function: CMDXCheck::IsAssemblyInUse

    GetAssemblyList() failed, error = 0x80070005.

--------------------
[12/28/11 13:24:59] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 6497, function: CMDXCheck::IsAssemblyInUse

    GetAssemblyList() failed, error = 0x80070005.

--------------------
[12/28/11 13:24:59] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 6497, function: CMDXCheck::IsAssemblyInUse

    GetAssemblyList() failed, error = 0x80070005.

--------------------
[12/28/11 13:24:59] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 6497, function: CMDXCheck::IsAssemblyInUse

    GetAssemblyList() failed, error = 0x80070005.

--------------------
[12/28/11 13:24:59] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 6497, function: CMDXCheck::IsAssemblyInUse

    GetAssemblyList() failed, error = 0x80070005.

--------------------
[12/28/11 13:24:59] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 6497, function: CMDXCheck::IsAssemblyInUse

    GetAssemblyList() failed, error = 0x80070005.

--------------------
[12/28/11 13:24:59] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 6497, function: CMDXCheck::IsAssemblyInUse

    GetAssemblyList() failed, error = 0x80070005.

--------------------
[12/28/11 13:24:59] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 6497, function: CMDXCheck::IsAssemblyInUse

    GetAssemblyList() failed, error = 0x80070005.

--------------------
[12/28/11 13:24:59] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 6497, function: CMDXCheck::IsAssemblyInUse

    GetAssemblyList() failed, error = 0x80070005.

--------------------
[12/28/11 13:24:59] module: dsetup32(Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

which version of DirectX? Note: Windows 7 comes preloaded with DirectX 12. — Ahmed Bilfaqih, Dec 28 '11 at 19:44
I sincerely hope that was a typo (11). I was trying to update using the [web installer](http://www.microsoft.com/download/en/details.aspx?id=35) — Ampersand, Dec 28 '11 at 19:58
9.0c is about 2 years old. DirectX 11 is around the most current version. And also follow [this](http://superuser.com/questions/23413/directx-11-compatible-videocards) for further information on videocards. — Ahmed Bilfaqih, Dec 28 '11 at 20:24
DirectX 11 IS the most recent version. DirectX 12 doesn't exist yet. — Ampersand, Dec 28 '11 at 20:56
Any idea what might be causing it or how to enable said access? — Ampersand, Dec 28 '11 at 21:09
@Ampersand: You shouldn't need to update Directx. You should check your system files using `sfc /scannow` — surfasb, Dec 28 '11 at 21:39
Thanks surfasb. `sfc /scannow` found some corrupted files but could not repair them. What should I be looking for in the log? I searched for "error" and "fail" but only came up with some windows .wavs that I modified. — Ampersand, Dec 28 '11 at 22:10
@surfasb I've had more than one game need DirectX 9C runtime bits added along side Windows 7's in-built DX. But running an SFC is a good idea regardless. :) — Ƭᴇcʜιᴇ007, Dec 28 '11 at 22:13

score 1 · Answer 1 · answered Dec 28 '11 at 21:42

1

First off, try the full DirectX 9 End-User Runtime Installer instead of the Web Updater.

Beyond that:

0x80070005 = "Access Denied".

Use something like Process Monitor to figure out what's it's trying to access (file, registry key, etc.) that's being denied; then examine that object to figure out why access is being denied.

answered Dec 28 '11 at 21:42

Ƭᴇcʜιᴇ007

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Full installer also gives the same error. I will try to find what files are being accessed. – Ampersand Dec 28 '11 at 22:08

score -1 · Answer 2 · edited Jul 14 '15 at 02:14

-1

windows 7 is a multiple user fail. u must try cmd > net user ||| net user NAME /delete and remove bs users.

after use ICACLS REPAIR to force all unowned files to you.

edited Jul 14 '15 at 02:14

bwDraco

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answered Jul 14 '15 at 01:49

user468984

1

1

Be advised that asking for donations is likely to be considered spam. The offending text has been removed. – bwDraco Jul 14 '15 at 02:13

DirectX installation error

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