2

Possible Duplicate:
What to do if my computer is infected by a virus or a malware?

Can Anybody suggest me a tool or something else to solve 'Google search redirect virus' ? i tried Malwarebytes' Anti-Malware and avira antivirus but i already have this problem. my search results when i search something in google redirect me to unknown sites and unregisterd domains . I have this problem both in FF4 and FF3.*

Community
  • 1
Shahin
  • 205
  • 1
  • 4
  • 11
  • 1
    its not duplicate because i did try Malwarebytes' Anti-Malware But it did not help me. – Shahin Mar 24 '11 at 22:12
  • Have you tried all the other options listed in that question, Spybot S&D, Microsoft Security Essentials, scanning using a LiveCD and other options? – Mokubai Mar 24 '11 at 22:30
  • I did Try Spybot and Microsoft Security Essentials , but i didn't try Scanning using liveCd , – Shahin Mar 25 '11 at 07:42
  • How was this marked a duplicate to the much more general virus question? Not every virus has the same removal instructions. – James Lawruk Jan 26 '13 at 22:57

3 Answers3

3

This "Google redirect virus" has been named "Backdoor.Tidserv" by Symantec.

They have a page about it and they offer a free removal tool, I recommend you try that.

This will happen in ALL browsers as the malware is local and unrelated to your browser.

Symantec Tidserv Removal Tool

I hope this helps you get rid of it!

ChrisF
  • 41,278
  • 17
  • 101
  • 154
A Clockwork Orange
  • 306
  • 1
  • 10
2

This may be malware, but hijacking the search may also be the result of altering the DNS locally (hosts file) or on your router.

What about internet explorer/chrome? Do they have the problem as well? If yes -> go check your hosts file first: c:\windows\system32\drivers\etc\hosts. If www.google.com is listed, that's not ok. Also check your router's DNS settings. Some malware breaks into routers to change the dns settings. And that may be a good explanation why malwarebytes/avira can't find anything.

Geeklab
  • 347
  • 1
  • 1
1

I actually called Microsoft support on this for my brothers laptop and they have a hotfix as well. It was just a patch we downloaded from the internet on their support site. The phone tech walked me through it once, and I did it once by myself. Unfortunately, I only bookmarked it on my brother's machine.

Ele Munjeli
  • 874
  • 7
  • 9
  • where can i ask for hotfix ? – Shahin Mar 24 '11 at 22:10
  • 1
    You could try this http://www.microsoft.com/security/pc-security/malware-removal.aspx or just go through the usual MS support site: http://support.microsoft.com/common/international.aspx I connected by phone with support for the OS on the issue but I'm not sure how I navigated to it, starting with the OS support, I suppose. If you find the number of the hotfix, post it here please. – Ele Munjeli Mar 25 '11 at 22:44