11

In the certificate details dialog, the button to save it is disabled. Why is that? I remember it working before.

What I did was:

  • open a new window of IE (best to close all others first)
  • to visit a HTTPS website, like https://www.google.com
  • click on the Certificate button (next to the URL bar)
  • then click "View certificates"
  • see picture below

It is the same on Windows 7 and Windows 8.1 , both using IE11.

Example:

Screenshot

Addendum:

I tried Chrome on the same PC and there the button is available. See screenshot, the left dialog is opened by clicking the padlock icon in Chrome and the right one by doing the same in IE:

enter image description here

PS: I'll use Firefox until then... (or Chrome)

David Balažic
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  • I can't repro this. Did you try [How to repair or reinstall Internet Explorer in Windows](https://support.microsoft.com/en-gb/kb/318378) – DavidPostill Apr 18 '16 at 15:44
  • Are you sure? I tried on 4 different PCs. Did you follow step by step what I did? For example try https://www.google.com (it may redirect to a country site, does not matter) – David Balažic Apr 18 '16 at 16:06
  • Yes. I'm sure. In fact I tried with google.com. I clicked on the padlock, then view certificates. – DavidPostill Apr 18 '16 at 16:09
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    You need to run as Admin – DavidPostill Apr 18 '16 at 16:12
  • As in the nineties? ;) Actual Admin user or any user with admin rights? – David Balažic Apr 18 '16 at 16:27
  • Try both. I'm not completely sure it's the answer for IE 11 but it was for IE 8 http://certificate.fyicenter.com/384_IE_Internet_Explorer__Export_Web_Site_Server_Certificate_in.html – DavidPostill Apr 18 '16 at 16:39
  • Most likely depends on where the certificates are saved on the browser. Starting Internet Exploder in Adminisbreaker mode would probably fix the problem. – oldmud0 Apr 20 '16 at 16:43

1 Answers1

17

You need to run as Admin – DavidPostill

@DavidPostill's comments resolve same issue for me. After I run IE as admin, I can copy the website certificate to a file.

DavidPostill
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wangf
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    This worked like a charm, but it seems ridiculous. I cannot understand why IE was designed this way. It totally makes sense to require admin privilege to *install* a cert, but why would *exporting* a cert be sensitive?? Aren't certificates just public information? – Franklin Yu Sep 17 '18 at 15:21