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Questions tagged [ubuntu-pro]

Ubuntu Pro is a commercial support package offered by Canonical. It includes 10 years of software updates for packages in the Main and Universe repositories, as well as kernel livepatching for selected kernel lines.

Ubuntu Pro offers the following features for businesses:

Security patching

  • Over 2,300 packages in Ubuntu Main repository
  • Over 23,000 packages in Ubuntu Universe repository

Compliance and hardening

  • NIST-certified FIPS crypto-modules
  • USG hardening with CIS and DISA-STIG profiles
  • Common Criteria EAL2

Other features

  • Access to knowledge base
  • Kernel Livepatch
  • Real-time kernel
  • Landscape (hosted system management solution)
  • Optional phone/ticket support

Official Ubuntu Pro site.

Ubuntu Pro is free for personal use (software updates only) on up to 5 machines (or 50 if you're an official Ubuntu Community member).

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What are ESM Apps, and how do they relate to Ubuntu Pro?

Since January 2023, there have been some questions mentioning ESM Apps, that seem to have caused confusion among myself and others (one example here). On running sudo apt update, users will get a notification similar to this, stating that several…
Artur Meinild
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What are the services 'apt-news' and 'esm-cache', and how do I disable them?

Recently, I've noticed that when I run sudo apt update, an extra 6 lines are written to my syslog each time: Jan 29 21:17:01 xb systemd[1]: Starting Update APT News... Jan 29 21:17:01 xb systemd[1]: Starting Update the local ESM caches... Jan 29…
Artur Meinild
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Google Maps gone black

Bog standard Kubuntu machine, AMD 5950X + RTX 3080 ti, uses Ubuntu Pro for updates and has been working fine for the year I've owned it. This morning I did updates using Ubuntu Pro. The Google Chrome tab for Google Maps (one of 7 standard tabs when…
LGTrader
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With the release of Ubuntu Pro, Laravel Forge provisioned servers are left vulnerable

Since Canonical released Ubuntu Pro this year, they are now withholding some security patches for many common packages, including some that are included on Laravel Forge provisioned servers. I use AWS Inspector to monitor for vulnerabilities on my…
jalipert
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Who is snap_daemon & snapd-range-524288-root and Ubuntu.com?

Snap_daemon & snapd-range-524288-root hacked into my computer as users, and messed it up not giving me access to change multiple programs to fix them. I deleted them as users along with their information, yet still some functions like "about this…
MaryT
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Automatic reboot after Ubuntu Livepatch

When Ubuntu Livepatch has patched the kernel but recommends restarting to boot into the new version, a message appears in the motd like this: *** Livepatch has fixed kernel vulnerabilities. System restart recommended on the closest maintenance…
Look Out Explosive Woofy
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Can I use Ubuntu Pro with an interim release?

I bought Ubuntu Pro for my Ubuntu Desktop 22.10. I first reached out to official Ubuntu sales departement as apparently Ubuntu Pro is not compatible with 22.10. They replied and said this: The machine is compatible. I just cannot provide you with…
Greg Manset
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Why am I getting ESM updates 1 year into a LTS release?

From my knowledge, ESM messages should not appear until 5 years into an LTS release but I am getting these messages when running apt upgrade. I removed apt ESM hook after backing it up and the message is removed. Why did the updates for these…
Usermaxn
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Can't attach canonical-livepatch with my token

I just successfully installed and configured an Ubuntu Core 18 image for Intel Dawson Canyon and June Canyon NUC by following this official guide to run (mainly) my Nextcloud instance. The choice of Ubuntu Core for me is to spend the less time as…
cm-t
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Why Ubuntu Pro token fails to attach to machine

I've carefully been through all the instructions to prepare for attaching an Ubuntu Pro token to my machine running Ubuntu 18.04. Everything is updated and upgraded, Pro is running on the server, but when I run (as root) pro attach [TOKEN] all I…
Rob
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Using Pro to apply specific USN

I’m looking at Ubunto Pro for a future work project. During testing I noticed that when I install a patch via USN it automatically applied the latest update for that package. For example: I wanted to apply USN-6270-1 which would upgrade xxd from…
Francis
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SELinux enforcing blocks network interface

I have installed SELinux on an Ubuntu Pro Server with the following packages: policycoreutils, selinux-utils, selinux-basics, auditd. The problem appears when I set SELinux policy to "enforcing". My system loses network capabilities; when I run…
SirMastroBirraio
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Ubuntu Pro tab in Ubuntu 23.04

I upgraded to Ubuntu 23.04 from 22.04 I have a subscription to Ubuntu Pro and whereas in 22.04 there was an Ubuntu Pro tab in Software & Updates, this is not the case in Ubuntu 23.04 so I wonder why? or I missed something?
Itnas
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message when connecting to a VPS

When connecting to a VPS, it gives me a message: Enable ESM Apps to receive additional future security updates. See https://ubuntu.com/esm or run: sudo pro status As I understand it, this message is related to ubuntu pro. But how can it be removed…
ZeN
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Ubuntu pro subscription is not updating esm-apps

I keep get invited to opt in to esm-apps because I have apps which have updates. But I have subscribed. Ubuntu 22.04 Each time I get this: [~/blog] [] $ sudo apt dist-upgrade Reading package lists... Done Building dependency tree... Done Reading…
Tim Richardson
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