Built in webcam doesn't work - Acer Aspire A515-57G

Question

The webcam was working when the seller tested it with me while it still had windows, but it's not working now with ubuntu 22.04.

lsusb detected the device:

Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 0408:4033 Quanta Computer, Inc. ACER HD User Facing
Bus 003 Device 002: ID 062a:4106 MosArt Semiconductor Corp. Wireless Mouse 2.4G
Bus 003 Device 005: ID 062a:4101 MosArt Semiconductor Corp. Wireless Keyboard/Mouse
Bus 003 Device 004: ID 8087:0026 Intel Corp. AX201 Bluetooth
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

dmesg output:

[    3.464886] uvcvideo 3-7:1.1: Failed to query (129) UVC probe control : 26 (exp. 48).
[    3.464919] uvcvideo 3-7:1.1: Failed to initialize the device (-5).
[    3.501727] usbcore: registered new interface driver uvcvideo

I looked up for a module, and it seems to be there:

/usr/include/linux/uvcvideo.h
/usr/include/linux/usb/g_uvc.h
/usr/lib/modules/5.15.0-25-generic/kernel/drivers/media/usb/uvc
/usr/lib/modules/5.15.0-25-generic/kernel/drivers/media/usb/uvc/uvcvideo.ko
/usr/lib/modules/5.15.0-25-generic/kernel/drivers/usb/gadget/function/usb_f_uvc.ko
/usr/lib/modules/5.15.0-41-generic/kernel/drivers/media/usb/uvc
/usr/lib/modules/5.15.0-41-generic/kernel/drivers/media/usb/uvc/uvcvideo.ko
/usr/lib/modules/5.15.0-41-generic/kernel/drivers/usb/gadget/function/usb_f_uvc.ko

I have been using ubuntu for a few years now, but I am not that experienced when it comes to using the terminal. Hopefully, someone can help me with this.

Thanks.

Google didn't find any other result for this product than this one that seems to be yours: https://ubuntuforums.org/showthread.php?t=2477627&p=14106479 — ChanganAuto, Aug 04 '22 at 03:53
I have exactly the same problem and unfortunately no solution. Are there new findings? — Markus, Nov 01 '22 at 14:06

score 0 · Answer 1 · answered Jun 16 '23 at 11:46

0

Hi there is a solution for the camera https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2000947

answered Jun 16 '23 at 11:46

deco

1

Your answer could be improved with additional supporting information. Please [edit] to add further details, such as citations or documentation, so that others can confirm that your answer is correct. You can find more information on how to write good answers [in the help center](/help/how-to-answer). – Community Jun 26 '23 at 21:18

Built in webcam doesn't work - Acer Aspire A515-57G

1 Answers1