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How do I make Windows 7 boot further than a blank screen with only a mouse cursor?

I am doing a clean install, having tried from both USB and DVD with two different images (32 and 64-bit) and am still receiving this error regardless of which boot options I choose. I've done Safe Mode, Safe Mode with networking, Low Res, and everything else on the list, and yet I am always encountered with the following:

  • Boot from USB/DVD, press f8 for alternate boot options
  • Choose any of the listed options
  • Black screen with grey bar on the bottom shows loading status
  • Windows 7 logo fades on screen and starts animating to show further loading
  • Logo fades out, and a black screen with mouse appears
  • Mouse is able to move, but nothing happens even when left alone for days at a time

I'm tempted to think this is a video card or CPU incompatibility problem, but it had the same version of windows installed before I decided to reinstall.

I'm working with a Compaq Presario CQ61-411WM laptop.

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Captain Lightning
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  • "any of the listed options" includes at least one option entitled "Enable Boot Logging", which would have of course made the question more informative. – JdeBP Jul 05 '11 at 19:08
  • I can't discern the contents of the log without an operating system or a working command prompt of some sort. I can't even get to it. – Captain Lightning Jul 05 '11 at 19:34
  • You **have** an operating system with a working command prompt. [Your installation disc is not scotch mist, you know.](http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7) – JdeBP Jul 05 '11 at 21:14
  • I can't get that far in the installation for that to matter, I black screen before anything else. – Captain Lightning Jul 05 '11 at 23:33

1 Answers1

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Do you have two monitors hooked up? Reboot with only one and finish installing. I have had this happen to me.

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